CITIZENS COMPASS–FirstBank has announced full restoration of services on Firstmobile, its mobile banking platform, following a downtime earlier within the week following a recent upgrade of the mobile banking application.
Firstmobile is now up and running as the Bank remains committed to delivering seamless and innovative financial services to enhance the digital banking experience of our customers, irrespective of where they may be across the globe.
However, customers who still experience challenges in accessing or using their Firstmobile app are encouraged to contact our dedicated customer service team, FirstContact, via any of the means below:
On phone: 070 FIRSTCONTACT (0700 34778 2668228) 02014485500, 07080625000, 08070194190
Email: complaints@firstbankgroup.comand firstcontactcomplaints@firstbankgroup.com
